CyberXiaoya
Contact support
Email a334177726@gmail.com, or use the support chat at the bottom right of the website.
Top-up or billing problems
Include your account email, order ID, transaction hash and the approximate time with your time zone. Please check the network and exact order amount against the top-up instructions. Do not send wallet private keys, passwords or recovery phrases.
Connection or video problems
Include your browser version, operating system, approximate session time, session ID if available and the error message. Describe which editing mode was selected. Do not send other people's photos or video without permission.
Privacy, deletion and image rights
Contact us using the email associated with your account to request deletion. For image-rights or misuse reports, provide the relevant page or session information and explain your relationship to the affected content. See our Privacy Policy and responsible-use rules.
Support chat
Chat may start with an AI assistant. Ask for a human if it cannot resolve your issue. Human support may be offline; we do not promise an instant response.
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